Corrects paragraph 1 to ... consumers from ... bank customers.
NEW YORK (Reuters) - Wachovia Corp
The plaintiffs accused Wachovia of allowing some "payment processors" to create authorized, unsigned checks on behalf of telemarketers to withdraw funds from customer accounts between 2003 and 2006, court papers show.
The original complaint was filed last April. Plaintiffs are seeking class-action status on behalf of at least 346,000 victims they say lost millions of dollars, the documents show.
Bank spokeswoman Christy Phillips-Brown declined to comment on the lawsuit, but said: "We took this issue very seriously, and senior management, led by CEO Ken Thompson, was actively involved in directing aggressive steps to correct the processes related to the situation."
In court papers filed January 17, the plaintiffs accused Wachovia and its in-house lawyers of knowing "for several years" that the bank could be legally liable for dealing with fraudulent telemarketers.
In another situation, loss management official Benita Sheffield e-mailed colleagues on August 23, 2005 regarding some 4,579 complaints that an account had drawn over two months, the papers show.
Then, in a January 13, 2006 e-mail to a Wachovia lawyer, a
lawyer at Royal Bank of Scotland Group Plc's
(Editing by Jan Dahinten)