Global business process outsourcing partner, arvato, has been positioned by Gartner, Inc., for the second consecutive year, as a Leader in the report ‘Magic Quadrant for Finance and Accounting BPO’.1
Rainer Majcen, CEO for Global F&A at arvato, believes the positioning as a Leader for the second consecutive year and the improvement of arvato’s position in terms of both “ability to execute” and “completeness of vision” is a reflection of arvato’s client-centric approach, transformation capabilities and commitment to investing in F&A BPO solutions.
The report, authored by Cathy Tornbohm and Chris Pang, published June 19th 2015, evaluates 20 F&A BPO providers based on their ability to execute and completeness of vision. It offers deep analysis of the competitive positioning for comprehensive F&A BPO services by recognizing the relative placing of the main players in the market according to a variety of criteria, and by offering detailed strengths and cautions for each of the included vendors.
Gartner positioned arvato in the Leaders quadrant based on the evaluation criteria of ability to execute and completeness of vision. As described in the report, “Leaders are performing well today, both with a clear vision of market direction and by actively building competencies to sustain their Leaders position in the market. The comprehensive F&A BPO players in this quadrant generally share superior market understanding, and they have a global client base, an extensive network of well-distributed and highly populated global delivery centers catering for multiple languages, a good balance of transactional and high-end F&A BPO delivery, and innovative well-communicated and marketed sales offerings. They have a superior understanding of client needs and of current market conditions, and they are actively building competencies to sustain their leadership position in the F&A BPO market across multiple regions.”
Rainer commented: “We believe arvato’s placement as a Leader reflects our commitment to continuing to grow our F&A BPO solutions portfolio, backed by strong industry expertise, technology and methodologies. We feel our improved position in the Leader’s quadrant also acknowledges our ability to deliver complex global F&A BPO programmes, as well as our capabilities in integrating services throughout the BPO value chain in order to support transformation and deliver real business value.”
A trusted global business outsourcing partner with more than 50 years of experience in BPO, arvato combines significant scale with a collaborative and agile approach to partnership for diverse clients including leading global brands as well as local and central government organisations.
In addition to CRM and SCM solutions, F&A BPO is one of the fastest growing business areas for arvato. With more than $800m of F&A BPO revenues, arvato has over 7,000 F&A BPO delivery staff and currently provides F&A services from 49 delivery locations in Ireland, Spain, Germany, Peru, UK, Philippines, Singapore, Argentina and the USA.
For access to the full report, please visit: http://www.arvatofinance.com/en/gartner-mq-bpo-fa/
About the Magic Quadrant
1 Gartner, Inc. ‘Magic Quadrant for Finance and Accounting BPO’ by Cathy Tornbohm, Chris Pang, June 18th 2015 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner´s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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