Tata Communications (NYSE:TCL), a leading provider of the new world of communications, announced today that it has successfully attained the International Organization for Standardization (ISO) 20000–1:2005 and 27001:2005 certifications for its Global Managed Services Operations in the areas of Managed Hosting, Managed Storage Services and Hosted Messaging Services. The company´s data centers in India have attained the ISO 27001 and renewed the ISO 14001 certifications. These certifications represent another milestone in Tata Communications´ path to securing a leadership position in the hosting and managed services space.
ISO is the entity responsible for developing and publishing standards across a variety of business, government and societal subjects. The ISO 20000 and 27001 certifications validate that basic operational best practices are followed in the areas of customer service and security, respectively. ISO certifications serve as a trusted and authoritative element of the standards–based foundation from which Tata Communications delivers managed services.
"The managed services offered by Tata Communications are characterized by complexity and high levels of information security," said L. Shekar, Vice President, Global Managed Services, Tata Communications. "ISO certifications will help us to significantly scale up our Global Command Center operations and will lead to a consistent and improved customer experience, positioning our company as a true global player in the managed services domain."
Tata Communications owns and operates data centers located across three continents, all centrally managed by the Managed Services Operations Center (MSOC) in India. The ISO certification can externally substantiate the fact that all operational processes at the Tata Communications MSOC are built for compliance with the IT Infrastructure Library (ITIL), the prescribed manual for managing IT infrastructure, development, and operations.
"Tata Communications continues to pursue a leadership position among global managed hosting and storage service providers," said Abid Qadiri, Vice President, Data Center and Application Services, Tata Communications. "Our continued data center expansion in the US, UK, Asia and India, in addition to our portfolio expansion in the areas of virtualization, IBM AIX support, application management and server clustering are some of the key milestones planned to achieve this leadership. Attaining industry–leading certifications and participating in compliance reviews such as ISO and SAS–70 for our worldwide data centers is an integral part of our overall global strategy."
Tata Communications offers a full suite of managed IT infrastructure services ranging from colocation to managed hosting and managed storage services, all of which are administered from highly secure locations within its global Tier–1 IP backbone, with a footprint spanning over 100 countries. Tata Communications´ corporate vision is to help businesses grow through IP enablement solutions. The fulfillment of this goal is a strategic road paved with the pursuit to confront and excel at the most contemporary, elite and rigorous technology and industry benchmarks.
For further information on the ISO certification and standards details visit www.iso.org/iso/iso_catalogue.
For more information on Tata Communications suite of managed service solutions visit www.tatacommunications.com.
About Tata Communications
Tata Communications Limited along with its global subsidiaries (Tata Communications) is a leading global provider of the new world of communications. The company leverages its Tata Global Network, vertical intelligence and leadership in emerging markets to deliver value–driven, globally managed solutions to the Fortune 1000 and midsized enterprises, service providers and consumers.
The Tata Communications portfolio includes transmission, IP, converged voice, mobility, managed network connectivity, hosted data center, communications solutions and business transformation services to global and Indian enterprises and service providers, as well as broadband and content services to Indian consumers. The Tata Global Network encompasses one of the most advanced and largest submarine cable networks, a Tier–1 IP network, connectivity to more than 200 countries across 300 PoPs, and more than 1 million square feet of data center space. Tata Communications serves its customers from its offices in 80 cities in 40 countries worldwide. Tata Communications has a strategic investment in South African operator Neotel, providing the company with a strong anchor to build an African footprint.
The number one global international wholesale voice operator and number one provider of international long distance, enterprise data and Internet services in India, the company was named "Best Wholesale Carrier" at the World Communications Awards in 2006 and was named the "Best Pan–Asian Wholesale Provider" at the 2007 Capacity Magazine Global Wholesale Telecommunications Awards for the second consecutive year.
Now the leading integrated provider to drive and deliver a new world of communications, Tata Communications became the unified global brand for VSNL, VSNL International, Teleglobe, Tata Indicom Enterprise Business Unit, and CIPRIS on February 13, 2008.
Tata Communications Ltd. is a part of the $29 billion Tata Group; it is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange (NYSE:TCL).
Forward–looking and cautionary statements
Certain words and statements in this release concerning Tata Communications and its prospects, and other statements including those relating to Tata Communications´ expected financial position, business strategy, the future development of Tata Communications´ operations and the general economy in India, are forward–looking statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental, as well as those relating to industry growth and trend projections, which may cause actual results, performance or achievements of Tata Communications, or industry results, to differ materially from those expressed or implied by such forward–looking statements. The important factors that could cause actual results, performance or achievements to differ materially from such forward–looking statements include, among others, failure to increase the volume of traffic on Tata Communications´ network, failure to develop new products and services that meet customer demands and generate acceptable margins, failure to successfully complete commercial testing of new technology and information systems to support new products and services, including voice transmission services, failure to stabilize or reduce the rate of price compression on certain of the company´s communications services, failure to integrate strategic acquisitions and changes in government policies or regulations of India and, in particular, changes relating to the administration of Tata Communications´ industry, and, in general, the economic, business and credit conditions in India. Additional factors that could cause actual results, performance or achievements to differ materially from such forward–looking statements, many of which are not in Tata Communications´ control, include, but are not limited to, those risk factors discussed in Tata Communications´ various filings with the United States Securities and Exchange Commission. These filings are available at www.sec.gov. Tata Communications is under no obligation to, and expressly disclaims any obligation to, update or alter its forward–looking statements.
