Italian pharmaceutical and healthcare product manufacturer
Acraf-Angelini, has seen a step-change in its operations thanks to its
sales & operations planning project with Oliver
Wight. The company has achieved Class A performance, and
boosted efficiency and service levels, generating savings of €2
million.
Notwithstanding the company´s general state of
good health, the new Millennium heralded fresh challenges for Acraf
Angelini as a result of changes in the market, plus the increased
complexity brought about by business acquisitions and growth in the
company´s product portfolio: back then, with
no formal sales and operations planning (S&OP) cycle in place
inefficient demand management was creating production instability and a
surge in buffer stock. Patchy communication within the company was also
affecting the morale of the workforce.
Acraf-Angelini appointed the S&OP founders, Oliver
Wight, who quickly got the commitment of the company´s
directors to organise the company around S&OP. Supply chain director
and leader of the Acraf-Angelini S&OP team, Doctor Egiziano Iencinella
says, "Oliver
Wight steered us through with a highly practical and pragmatic
approach. They got everyone thinking the same way about the business; we
became enthused with the project and that was the crucial element for us."
The effort paid off and Acraf-Angelini has now achieved Class A
certification for planning and control. Iencinella says changes within
the business have been enormous: "So far, we
estimate that process improvements and efficiencies have delivered
savings of approximately €2 million. The
results are visible in many areas across the business: manufacturing
efficiency has improved; we´ve reduced stock;
improved customer service levels (from below 75% to 95%); and introduced
new initiatives to boost purchasing performance and create a truly
continuous improvement culture throughout the company."
Established in Italy in the early 20th century
Angelini is a €1 billion turnover
international group. Its pharmaceutical products can be found in over 60
countries and the company has subsidiaries in Italy, Spain, Portugal and
Eastern Europe. Angelini´s pharmaceutical
division, based in Ancona, Italy, has one of the highest quality and
most comprehensive product ranges in the market, including prescription
medicines, over-the-counter (OTC) pharmaceuticals, herbal and natural
remedies, along with disinfectant and first-aid products. Acraf Angelini
is one of the top five companies of this type in Italy, turning over €300
million and employing 1,150.
So successful has this S&OP implementation been that it is now being
rolled out to other business units in Angelini´s
pharmaceutical division, starting with Spain and Portugal.
About Oliver Wight
Oliver Wight are leading business improvement specialists which educate
coach and mentor people to lead and sustain change on the journey to
business excellence and outstanding business performance. The largest
world-wide consultancy of its type, Oliver Wight has offices throughout
Europe, in North and South America and the Asia/Pacific Region.
