DUBLIN (Reuters) - Royal Bank of Scotland's Irish unit expects its costs from a chaotic computer systems failure to grow by tens of millions of euros beyond the 35 million euros ($44 million)already set aside, its chief executive said on Friday.
The turmoil from the glitches in June and July - which saw salaries fail to appear in accounts, holidaymakers unable to access cash at overseas ATMs and customers' household bills go unpaid - has been a public relations disaster for the bank, Ireland's third-largest lender.
The bank on Friday announced details of a compensation scheme, including out-of-pocket expenses of up to 120 euros and 25 euros for the inconvenience some customers experienced through extra trips to their bank branch.
"We set aside a provision of 35 million euros in the second-quarter financial results. These measures will end up costing us tens of millions on top of that," chief executive Jim Brown told national broadcaster RTE. ($1 = 0.8001 euros)
(Reporting by Conor Humphries; Editing by Helen Massy-Beresford)
Relacionados
- Vecinos de Madroñera (Cáceres) iniciarán una marcha a pie hasta Mérida para protestar por el cierre del PAC
- Los sindicatos hacen un llamamiento para la marcha contra los recortes del 15 de septiembre en Madrid
- El SAT inicia la segunda jornada de su marcha desde La Zubia y con numerosa presencia policial
- Las especies invasivas han puesto en marcha la mundialización de la naturaleza
- Mañana se pone en marcha el sistema de la tarjeta farmacéutica para pensionistas