The Technology Professional Services Association (TPSA), in
collaboration with the Service & Support Professionals Association
(SSPA) and the Association for Services Management International
(AFSMI), announced the creation of The Europe Service 20.
Culled from the public financial records of 20 of Europe´s leading
technology services providers, The Europe Service 20, like its global
counterpart The Service 50, will be the trusted quarterly report on
the financial condition of the technology services industry.
"A key benefit that TPSA, SSPA, and AFSMI offer its members is
systematic benchmarking of the technology services industry," noted
Thomas Lah, executive director of TPSA. "As an extension, we are
analysing publicly reported data from the largest providers of
technology services in the European market. The combined information
pooling will result in the most comprehensive set of data points yet
compiled for the technology services industry."
"By looking at the data we´ll be able to answer questions such as:
What percentage of revenue comes from services versus products? What
gross margins are achieved? Over time this trended data will offer
insights that will help organisations better manage their service
businesses," added Lah.
In The Europe Service 20 webcast, scheduled for 17 March at 12:00
PM EDT/4:00 PM GMT, Lah will profile 20 companies, identify trending
data, and comment on critical observations of this initial European
services "snapshot."
To register for The Europe Service 20 webcast, as well as for
community resources and information about association programs and
member benefits, visit www.tpsaonline.com, www.thesspa.com, or
www.afsmi.com.
About TPSA, SSPA and AFSMI
TPSA, SSPA, and AFSMI comprise a global network of associations
that serve the technology services industry.
The Technology Professional Services Association (TPSA) is the
only organization for executives who create, deliver, manage, measure,
and optimise technology services in the world´s leading corporations.
For more information, visit www.tpsaonline.com.
The Service & Support Professionals Association (SSPA) is the
largest industry trade group for technology service and support
professionals. For more information, visit www.thesspa.com.
The Association for Services Management International (AFSMI) is
the global leader in helping service professionals and service
organisations deliver more value to their customers in the
technology-related services industry. For more information, visit
www.afsmi.com.
