The world´s leading technology services associations, the
Association for Services Management International (AFSMI), the Service
& Support Professionals Association (SSPA) and the Technology
Professional Services Association (TPSA) today announced the new
Technology Services Europe 2008 conference to be held 2-4 April at the
Paris Marriott Rive Gauche Hotel and Conference Center. This event
represents the first-ever meeting of the members of these three
leading organisations, providing an unrivaled venue for services
executives to gather and discuss common business issues.
The theme of the conference is "The Next Wave of Business Growth."
Designed specifically for Europe-based services managers, the
conference will feature over 30 sessions that provide actionable
strategies and best practices on how to leverage services to drive
corporate growth and profitability in today´s fast-changing technology
marketplace.
To illustrate the impact services has on the profitability of
technology companies, data from the new Europe Service 25(SM) will be
presented. This new industry index produced by the three sponsoring
associations assesses 25 of the most influential European technology
solution providers in the marketplace. Analysis will focus on key
financial performance metrics that underscore the critical role that
services play in driving corporate revenue and profits. The data will
allow senior executives to benchmark their companies on
product-service mix, service margins, and other leading financial
performance indicators. "Services have achieved unprecedented levels
of strategic and financial importance in today´s technology companies.
Just look at the earnings statements of major technology firms and
it´s clear that services now generate a significant percentage of
company revenue, profits and overall growth," said J.B. Wood,
president and CEO of AFSMI, SSPA, SRII and TPSA.
"The conference is the first chance European technology services
executives from across the core disciplines of field service, call
center support and professional services have had to gather together
and focus on this important topic," said Wood.
Technology Services Europe will feature keynote and breakout
sessions presented by European services executives from Philips
Medical, Microsoft EMEA, Canon Business Solutions, Sun Microsystems,
Systar, SAP Germany, EMC Germany GmbH, Siemens IT Solutions &
Services, a&o systems + services UK Ltd and others.
For more information on the Technology Services Europe 2008
conference, visit http://www.technologyserviceseurope.com/.
