Wavecom (Paris:AVM) (NASDAQ:WVCM) (ISIN:FR0000073066) announced
today the launch of Remote Device Management Services (or RDM
Services) to complement its Wireless CPU(R), Wireless
Microprocessor(R) and Open AT(R) Software Suite portfolio. Using this
new service, customers can develop or enhance their own offers in
areas like after-sale repair, preventative maintenance and new product
feature updates.
Wavecom's RDM Services make it possible to easily and
cost-effectively monitor and update products in the field, remotely
via a complete, secure, turn-key, end-to-end operated service.
Equipment manufacturers and service providers can save significant
time and expense by running remote diagnostics, upgrading their own
applications and core wireless firmware, add new features or follow
evolving standards.
Recent industry reports, including one from the Aberdeen Group*,
conclude that savings derived from establishing a remote device
management system can quickly add up. In one example, they looked at
savings opportunities by simply reducing the number of dispatches of
technicians for service calls. If an RDM system is established in a
company that has 50 technicians making an average of 3 service calls
per day, the savings can add up to as much as USD 2.3 million annually
while, at the same time, dramatically improving the quality of service
response.
Wavecom's offer is based on a powerful, field-proven,
OMA-DM-compliant (Open Mobile Alliance - Device Management)
client-server software suite. This builds upon existing Wavecom DOTA
(Download Over-the-Air) capabilities, enhanced by compression
technology, reducing the size of the downloaded software and air-time
costs by up to 95%. It will be combined with remote-monitoring
features in a range of existing and new Wavecom Wireless CPU(R)s,
pre-programmed to accept remote activation anytime and anywhere.
"With increased demand for product uptimes, and longer product
lifecycles, machine manufacturers across a variety of industries are
increasingly incorporating remote product service (RPS) solutions into
their post-sales support strategies," said Mark Vigoroso, Chief
Research Officer at the Aberdeen Group. "Fully 70% of the
best-in-class service organizations we recently surveyed are already
using RPS solutions; so, we expect this strategy to gain momentum
quickly."
Philippe Guillemette, Wavecom CTO commented, "We are leveraging
our experience in wireless technology to protect our customers'
investments and move toward value-added solutions that can benefit the
whole marketplace. We are the only company to offer a complete
turn-key solution, including server, embedded protocol stack and
real-time operating system, all of which are built on Wavecom-owned
and developed technology. This critical expertise and complete
technology ownership guarantees the reliability, and security of the
service operation over an extended period of time.
The service is expected to begin deployment in the second half of
2007.
Visit us at 3GSM in Barcelona Feb. 12 - 15 Hall 2 Booth 2A70.
About Wavecom
Wavecom is a worldwide leader in embedded industrial wireless
communication solutions for automotive, machine-to-machine and mobile
professional applications. Wavecom's solutions include the Open AT(R)
software platform encompassing the Wavecom Open AT(R) Operating
System, a wide range of Plug-Ins, the Open AT(R) Integrated
Development Environment (IDE) along with a market-leading range of
Wireless CPU(R)s (Central Processing Units), and an expanding
portfolio of services. These complete embedded solutions enable makers
of all types of machines to develop a new breed of intelligent
wireless applications, without the need of external processors and
other ASICs (Application Specific Integrated Circuits) and components.
Founded in 1993 and headquartered in Issy-les-Moulineaux (France)
near Paris, Wavecom has subsidiaries in Hong Kong (PRC), Research
Triangle Park, NC (USA), Camberley (UK). Wavecom is publicly traded on
Euronext Paris (Eurolist) in France and on the NASDAQ (WVCM) exchange
in the U.S.
www.wavecom.com
* Aberdeen Group "The Remote Product Service (RPS) Update 2006
Strategic Service Momentum Drive RPS Adoption" download your free copy
http://www.wavecom.com/aberdeen
