VoiceObjects Releases World's First Phone Application Server; VoiceObjects Server Features Per-Caller Personalization, Application Execution Environment, Web Services Support, and Multimodal Application Support

VoiceObjects, Inc. announced today the general
availability of VoiceObjects Server, the world's first phone
application server. VoiceObjects Server is a member of the
VoiceObjects 6 family of products, which enables enterprises and
telecommunications carriers to create, deploy, manage and analyze
over-the-phone self-service applications. VoiceObjects 6 features
per-caller personalization, an application execution environment, Web
services support, multimodal application support, and drill-down
application analytics. Enterprise and Network Editions of VoiceObjects
Server are available, and pricing begins at $500 per port.
VoiceObjects also separately announced today that it has closed a
$10.8 million round of venture capital financing and hired a new chief
financial officer and a senior vice president of marketing. More
information and video demonstrations of VoiceObjects 6's capabilities
are available at www.voiceobjects.com.

Phone Application Servers Deliver Important Business Benefits

VoiceObjects Server is a phone application server, which is
software that enables carrier-grade deployment and management of
over-the-phone self-service applications. In the future, all
sophisticated phone applications will be deployed on a phone
application server. Datamonitor estimates that the market for
phone-based self-service applications will grow to more than $1.2B in
2009.
All phone application servers have the following four
capabilities:

-- The ability to dynamically generate VoiceXML to create
personalized dialogs with each caller at call-time, using
information in an organization's CRM or other databases. The
resulting caller-specific conversations provide opportunities
to up-sell and cross-sell and higher rates of customer
satisfaction and service adoption.

-- An application execution environment that supports remote
management and monitoring of multimodal applications, online
application maintenance for instant changes or rollbacks, and
guaranteed high availability.

-- Web services support for easy integration between an
organization's phone-based self-service assets and its CRM,
ERP, and other IT assets in service-oriented architecture
(SOA) environments, drastically reducing development time and
cost.

-- Support for multimodal phone applications that may include
voice, video, graphics and text interfaces, allowing
user-friendly interactive applications that are unmatched in
the phone-based self-service industry.

"Phone application servers are the next wave in implementing
personalized and easy-to-use self-service applications," said Sheryl
Kingstone, research director at Yankee Group. "Phone application
servers can lower the cost to deploy and maintain phone applications,
provide a tighter integration with an organization's CRM, BI or other
infrastructure, and will increase customer adoption."
The VoiceObjects 6 family of products contains two versions of
VoiceObjects Server: Enterprise Edition and Network Edition. Network
Edition adds to Enterprise Edition's rich feature set a multi-tenant
environment for telecommunications carriers that wish to host phone
applications for other organizations. VoiceObjects 6 also includes
other software for use with VoiceObjects Server, including an
administration and application management desktop, a developer studio,
and an analytics offering that provides drill-down analytics to enable
an organization to tune and to optimize its phone-based self-service
applications with unparalleled precision and speed.

First Self-Service Phone Application Solution to Support Video

To deliver compelling next-generation self-service applications, a
phone application server must support video, graphics and text in
addition to voice. On high-bandwidth networks, callers can interact
with VoiceObjects 6-based applications via a user interface that
combines speech recognition, text and graphics messaging, and video.
VoiceObjects is now working with several of its customers to develop
next-generation phone applications with these capabilities.

About VoiceObjects

VoiceObjects is the phone application server company. VoiceObjects
works with carriers and enterprises around the world to deliver a
personalized customer service experience to more than 500 million
callers every year. VoiceObjects Server, the company's flagship
product, supports phone-based applications at more than fifty leading
companies, including Adobe, T-Mobile and Volkswagen Financial
Services. VoiceObjects is privately held and headquartered in San
Mateo, Calif. For more information, please contact (650) 288-0299 or
visit www.voiceobjects.com.