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Empresas y finanzas

Socialtext Dashboard and Socialtext People Advance the State of Business Social Software


    Socialtext today announced that it has built upon its wiki
    foundation to launch a broad set of Business Social Software
    solutions. Two significant product innovations -- Socialtext Dashboard
    and Socialtext People -- extend the wiki platform for people to gain
    additional insight by managing their information, conversations and
    connections. Socialtext also launched four core Solution Areas:
    Business Social Networks, Collaborative Intelligence, Flexible Client
    Collaboration and Participatory Knowledgebase. The business social
    software launch heralds a new direction for the company, in the works
    since CEO Eugene Lee took the helm five months ago.

    Socialtext´s four core Solution Areas have been gleaned from five
    years of close engagement with enterprise customers and implemented by
    a Professional Services organization lead by Michael Idinopulos, a
    former McKinsey VP of Knowledge Management. This solutions orientation
    is in high demand with an increasing number of organizations looking
    to transform their business through social software.

    "Wikis are the foundation for business social software, and we are
    building the rest of the house," said CEO Eugene Lee. "It starts with
    People to make it easier, if not fun, to discover expertise. The
    Dashboard lets individuals customize their view of information and
    conversations. When combined with our four core Solution Areas

    businesses not only realize productivity gains, but insight from their
    employees, customers and business partners. What we launched today
    shows how we will grow and transform our customer´s business, now and
    in the future."

    Wikis have emerged as the foundation for Business Social Software
    because of their flexibility and simplicity as a collaborative
    platform. Socialtext customers continue to benefit from best
    practices, templates, features specific to solution areas, training
    and management consulting to implement these solutions successfully.
    Forrester Research predicts that enterprise spending on Web 2.0
    technologies will reach $4.6 billion globally by 2013. According to a
    recent Forrester Research report: In 2008, firms will look to invest
    in the most well established Web 2.0 tools -- namely, wikis, blogs

    and RSS... We expect that as the year progresses, more firms will
    start looking at social networking than the number that expects to
    today. Not only do most implementations begin with a wiki, but as a
    foundation for social software it orients success in collaborative
    knowledge sharing.

    Socialtext version 3.0 includes:

    -- Socialtext Dashboard -- personalized and customizable

    dashboards of internal and external social software activity.

    The social news feed of your colleague´s activity in wikis and

    beyond aids attention management. Enterprise-class and

    standards-based widgets, that users can generate, customize

    and assemble with a simple drag-and-drop user experience for

    what the individual determines productive. Or, starting with

    Dashboard Templates for the Four Solution Areas, users, or

    central administrators, can create and deploy dashboards for

    groups. Socialtext Dashboard supports third party widgets, and

    the OpenSocial gadget standard. Socialtext 3.0 also provides

    significant enhancements to its open APIs for enterprise

    integration

    -- Socialtext People -- social networking adapted for the

    enterprise. Throughout the Socialtext wiki, Profiles are made

    visible so at any time you can pivot to the people behind the

    content. Profiles and a user directory make it easy for

    colleagues to introduce themselves and discover implicit and

    explicit expertise. People can subscribe to the activity of

    colleagues. Groupings enable users to declare interest and

    expertise on their profile and other users profiles, making

    group forming as simple as adding a tag.

    The two new enhancements to Socialtext are currently in Beta and
    will be commercially available within a quarter. "The founding insight
    of Socialtext was adapting innovations from the consumer web that have
    great social dynamics into enterprise solutions," said Chairman

    President and Co-founder Ross Mayfield. "We foresaw that wikis would
    be the foundation, which we are now extending across Business Social
    Software."

    Socialtext´s unique core competency is extracting value out of the
    social patterns within an enterprise context. Socialtext´s service
    model has historically had a high level of engagement with premium
    customers and practice innovation by Socialtext Professional Services.
    Solution-specific implementation results faster and greater adoption
    and customer success. The four core Solution Areas derived from
    Socialtext´s five years in Business Social Software are:

    -- Collaborative Intelligence for sales and marketing, as

    implemented for market leaders including Humana and SAP

    -- Participatory Knowledgebase for service and support, as

    implemented for market leaders including Symantec and

    Microstrategy

    -- Flexible Client Collaboration for professional services, as

    implemented for market leaders including MWW Group and

    CoActive Marketing Group

    -- Business Social Networks for partners and customers, as

    implemented for market leaders including United Business Media

    and Epitaph Records

    Further information is available on the press wiki
    http://socialtext.net/st-press/

    About Socialtext

    As the Business Social Software leader, Socialtext applies
    next-generation Web 2.0 technologies to the critical challenges facing
    businesses. Web 2.0 holds the promise of dramatically increasing
    business productivity, stimulating greater innovation, and creating
    tighter connections between employees, partners, and customers. With
    the most flexible deployment options in the industry - including
    appliances, hosted services, software and open-source - Socialtext
    wiki-centric social software solutions are designed for any
    organization that wants to accelerate team communications, better
    enable knowledge sharing, foster collaboration, and build online
    communities. Today, over 4,000 organizations use Socialtext, including
    BASF, Boston College, CondeNet, Epitaph Records, IKEA, Humana, Intel

    MicroStrategy, MWW Group, Nokia, Ogilvy, SAP, Sunguard, Symantec, USA
    Today, Washington Post, among others. More information on Socialtext
    can be found at www.socialtext.com.