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Accenture and Avanade(R) Enhance the Retail Experience with Microsoft Surface(TM)



    Accenture (NYSE: ACN) and Avanade Inc. announced today the
    availability of its first retail showcase application for Microsoft
    Surface(TM). This new application has the potential to transform the
    shopping experience by using Microsoft Surface to improve customer
    loyalty, allow customers to better understand complex purchases, build
    customer relationships and increase add-on sales.

    Microsoft Surface is a 30-inch surface computing display in a
    table-like form factor that´s easy for individuals or small groups to
    interact with in a way that feels familiar, just like in the real
    world. Surface provides effortless interaction with digital content
    through touch, gestures and by placing objects on the tabletop, rather
    than through the use of a keyboard or mouse.

    The application will simplify increasingly complex purchasing
    decisions facing consumers by providing all the relevant product
    information at their fingertips and making the purchasing process
    collaborative. It will differentiate retailers and allow them to make
    a deep connection to their customers by combining the best of their
    online store experience with the ability to physically interact with
    products.

    For example, customers in an electronics store deciding which TV
    to buy are usually confronted with a broad range of choices, each with
    very different specifications and price points. Using the application
    developed by Accenture and Avanade, customers can compare products,
    draw scaled images of rooms in their home - complete with existing
    furniture and lighting - to see how the products would look. Customers
    can also book installation and complete their purchase by moving
    images and information across the screen with their hands.

    The application even illustrates the optimum viewing area for
    different TVs. Before making their purchase, customers can also choose
    additional products to go with their TV purchase, such as a remote
    control or cables.

    Jeff Smith, managing director of Accenture´s Retail practice, said
    of the application, "This application can change a store into a
    destination in its sector and it is one tool that should be in a
    customer-centric retailer´s arsenal. Surface´s multi-user capabilities
    allow retailers to share in a collaborative buying experience with
    customers, providing not just detailed knowledge about products in the
    store but also how it is going to look, when it can be installed and
    even where the customer should sit on their sofa for the best view.
    For the retailer, it can help store associates by supplementing their
    customer service activities with ´at your fingertips´ knowledge
    support."

    "We are pleased to have Accenture and Avanade on board as
    strategic allies to provide software development and consulting
    services, and industry specific expertise that large retailers can
    leverage when integrating Surface into their retail strategy," said
    Lotfi Herzi, Microsoft Surface General Manager, Enterprise Division,
    "We believe Microsoft Surface brings a unique and compelling value to
    retailers by giving them new ways to differentiate, diversify and
    delight their customers."

    In addition to retail use, Accenture and Avanade see opportunities
    for the application in such industries as hospitality, entertainment
    and telecommunications.

    A demo of the new retail application developed for Microsoft
    Surface is available at the Accenture and Avanade Solutions Showcase
    at Microsoft in Redmond, WA. This area is where Accenture and Avanade
    present enterprise-class business solutions on Microsoft technology
    platforms and offer clients the opportunity to participate in
    workshops to learn how these solutions can benefit their business.

    Notes to editors

    Microsoft Surface, introduced in May 2007, is a 30-inch surface
    computing display in a table-like form factor that provides effortless
    interaction with all forms of digital content through natural
    gestures, touch and physical objects.

    Photos available

    Photos of the application are available on request. Please see
    contact list below for phone numbers.

    About Accenture

    Accenture is a global management consulting, technology services
    and outsourcing company. Committed to delivering innovation, Accenture
    collaborates with its clients to help them become high-performance
    businesses and governments. With deep industry and business process
    expertise, broad global resources and a proven track record, Accenture
    can mobilize the right people, skills and technologies to help clients
    improve their performance. With approximately 170,000 people in 49
    countries, the company generated net revenues of US$19.70 billion for
    the fiscal year ended Aug. 31, 2007. Its home page is
    www.accenture.com.

    About Avanade

    Avanade is a global IT consultancy dedicated to using the
    Microsoft platform to help enterprises achieve profitable growth.
    Through proven solutions that extend Microsoft technologies, Avanade
    helps enterprises increase revenue, reduce costs and reinvest in
    innovation to gain competitive advantage. Avanade consultants deliver
    value according to each customer´s requirements, timeline and budget
    by combining insight, innovation and the talent of our global
    workforce. Founded in 2000 by Accenture and Microsoft Corp., Avanade
    has more than 7,800 professionals serving customers in 22 countries
    worldwide.