Targeted Handset Replacement Schemes to Be Launched on Sicap Marketing Tool



    Sicap has today announced the launch of a converged device and
    subscriber profile management tool for use by marketing teams in the
    Telecom, IT, Multimedia and Entertainment (TIME) industry.

    The new Sicap Device Knowledge Center (DKC) gathers devices
    profile metrics which can be combined with subscriber metrics on a
    single system. An order has already been signed in France to use the
    DKC on a contract basis to get up-to-date device knowledge data for
    targeted marketing campaigns. The first tailored handset replacement
    scheme will be the primary outcome of the deal with Sicap.

    By converging device and subscriber profiles on a single server,
    targeted promotional offers can be sent to mobile customers depending
    on their past usage of multimedia and their previous preferences in
    handset style. Likely adepts of large screens, hi-resolution cameras
    or game-centered handsets will be sent offers for new models which
    correspond to their tastes.

    Depending on the handset in use, targeted marketing campaigns for
    multimedia services according to usage patterns and device
    compatibility can also be run. The clear advantage of this is avoiding
    customer frustration from trying to set up a service that his handset
    will not support the use of.

    Sicap´s attention to interoperability has resulted in an all-round
    plug-and-play modular tool-kit based on open interfaces and industry
    standards. DKC is a tool in its own right which can be commissioned
    for marketing intelligence or integrated into the comprehensive Sicap
    Device Management Center (DMC).

    Already positioned as World leader in Device Management for the
    initial purpose of ensuring seamless settings delivery, Sicap has used
    Industry foresight to adapt its offer meet device management evolution
    challenges.

    Both the database capacity and the scope of action and deployment
    of device knowledge are evolving. Converged device and subscriber
    metrics available on a single centralized system on the network now
    serve not only the original Device and SIM expertise team users within
    an operator context, but also marketing teams, CRM and third-party
    content providers.

    Through its user-friendly interface, DMC enables an operator to
    read the "vital statistics" of customer devices. From that point,
    over-the-air updates of firmware versions for network interoperability
    management and software versions for lifecycle management can be
    delivered. The latest DMC also enables customer care agents to
    download application releases or uninstall them if inappropriate. They
    can offer "wipe-and-lock" facilities to protect personal data if a
    device is lost or stolen, and "backup-and-restore" for the retrieval
    of personal data onto a new device. Even battery level and remaining
    memory space can be checked on the user-friendly DMC interface before
    delivering the data files.

    By achieving converged device and subscriber profiling, this
    latest Sicap software tool helps TIME players manage and monetize
    complex value chains. "At the core of the initiative, the customer
    benefits from an understanding of his particular habits and
    preferences. Useful services are delivered seamlessly and only the
    most relevant offers are proposed" explained Sicap Product Marketing
    Director Achim Korber.

    The Sicap DKC launch could spell the beginning of a more mature
    and structured approach to mobile marketing across the board.

    About Sicap

    Specialized in mobile technologies, Sicap enables operators to
    achieve real time converged business, whether by dynamically charging
    subscriber accounts or by directly updating their device and SIM
    configurations. The product portfolio extends to include software
    which facilitates business between mobile network operators and their
    partners.

    For further information about Sicap, please visit www.sicap.com