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Empresas y finanzas

FrontRange Solutions(TM) Acquires enteo Software


    FrontRange Solutions(TM), a global market leader in IT Service
    Management, Customer Relationship Management (CRM), and Voice
    applications for the mid-market and Distributed Enterprise, has signed
    an agreement to acquire enteo Software, Inc., a developer of
    market-leading PC Lifecycle Management & Citrix Management solutions
    (www.enteo.com). Based in Germany, enteo is a recognized leader of
    Asset Management solutions and has more than 1,200 customers and 200
    partners globally. enteo's product offerings include solutions for
    Patch Management, software distribution for Operating Systems and
    applications, License Management and Compliance, and Configuration
    Management. With solutions from enteo, businesses can easily manage
    and service network-based endpoints - from mobile devices, laptops and
    desktops to servers and storage assets.

    Michael McCloskey, CEO of FrontRange, stated: "The combined
    offerings of FrontRange and enteo will provide customers with the
    ability to integrate world class Service Management with PC Lifecycle
    and Remediation management solutions, thereby increasing
    infrastructure availability and value to the business."

    The FrontRange HEAT(R) help desk and IT Service Management (ITSM)
    enterprise products are industry-recognized market-leading solutions
    with more than 8,000 customers and 300 partners in 24 countries. By
    acquiring enteo Software, FrontRange expands its global footprint in
    the IT business software market. enteo's industry-leading solutions
    offer capabilities including Patch Management, Remediation, License
    Management and software distribution solutions; the combination of
    FrontRange and enteo will provide customers with end-to-end IT service
    management and lifecycle management solutions based on best practice
    frameworks, such as the ITIL methodology and key corporate initiatives
    including Sarbanes Oxley.

    Stephan Glathe, CEO for enteo Software, said, "PC configuration
    and remediation can provide synergies to IT service management for a
    more comprehensive service and asset solution. IT organizations
    thinking strategically about future business needs are looking for
    more complete solutions with the right value proposition. It's all
    about doing more with less by optimizing the lifecycle of assets while
    delivering better service."

    "Leading service and support organizations are seeking to align
    their strategy and toolsets for IT service desk and PC lifecycle
    configuration management," said Kevin J. Smith, Vice President of
    Products for FrontRange. "Bringing these critical applications
    together can empower infrastructure management and service teams, with
    benefits including more proactive IT and customer service and an
    increase in first-contact resolution rates. This leads to many
    benefits for IT and the business, including higher end-user
    satisfaction and lower support costs."

    "Companies are challenged with delivering business value despite
    constant pressures to manage increasing IT complexity at the lowest
    cost possible," said McCloskey. "This combination does just that by
    merging the remediation capabilities of enteo including Patch,
    Software Distribution, Licensing and Monitoring together with our
    proven Service Management, CMDB, and Inventory Management and
    Discovery solutions. The synergies of FrontRange and Enteo accelerate
    the continued execution of our strategy to deliver enterprise-class
    solutions with fast time to benefit, low TCO, and high customer
    value."

    "FrontRange will allow enteo to realize its goal of bringing our
    Lifecycle Management solutions to the global market. With our combined
    products, we have a unique ability to provide innovative solutions to
    our customers. I am excited that we will continue to play a major role
    and driving force as the competency center for executing the asset
    management strategy of FrontRange," said Glathe.

    John Ragsdale, Vice President of Research for the Service &
    Support Professionals Association said, "As service management tools
    mature, offering 'best of breed' capabilities for license and asset
    lifecycle management becomes core to service management. With more
    emphasis by CIO's on cross-enterprise integration, the ability to
    manage workflow across the enterprise, including unlimited integration
    points, will further drive effectiveness and productivity of frontline
    service teams."

    Continued McCloskey: "We are excited about enteo and believe that
    this will help us achieve our goal of building the market leader.
    enteo will play a large role in our future plans, and I look forward
    to working with Stephan and the enteo team on driving our strategy
    forward."

    About enteo Software

    enteo (www.enteo.com) offers one of the most extensive product
    portfolios in this market segment and specializes in software
    assignment and installation, hardware and software inventory, and
    remote control of PCs. The entire IT lifecycle is covered.

    enteo Software solutions make it possible to manage desktops,
    laptops and servers. enteo Software is the only manufacturer of
    software and configuration management solutions to support both
    Windows fat clients and Citrix Presentation Servers(TM).

    enteo Software is an international company, headquartered in
    Germany with offices in Europe and the USA. It maintains a global
    service and sales network of qualified partner companies.

    enteo Software solutions are proven to reduce operating costs and
    deliver a quick return on investment. The use of the latest security
    technology ensures networks are protected effectively against both
    internal and external threats. The software is highly scalable and
    adaptable, making it ideal for expanding businesses.

    About FrontRange Solutions

    FrontRange Solutions develops award-winning software and solutions
    used by more than 130,000 companies and over 1.7 million seats
    worldwide to manage a wide variety of business relationships and
    provide exceptional service. FrontRange product families are designed
    to optimize customer investment by their interoperability,
    specifically for mid market, small-to-medium-enterprise (SME) and
    distributed enterprise organizations.

    Solution families are defined by three customer-centric market
    areas: Customer Relationship Management (CRM) including GoldMine(R);
    IT Service Management including the HEAT(R), ITSM and Infrastructure
    Management product lines; and Communication Interaction Management,
    including IP Office, GoldMine(R) IP Voice Suite and IP Contact Center.
    This comprehensive product set provides a unique customer service and
    support scenario, unrivaled in the market today.

    Customers representing 44 percent of the Fortune 100 and 76
    percent of the FTSE 100, include Coca-Cola, Shell Oil, Prudential
    Securities, Electricite de France, Mack Trucks, Campbell Soup, Avaya,
    Bechtel Corp, Bank of America, and Turner News Network. For more
    information, call (800) 776-7889 or visit www.frontrange.com.

    GoldMine, HEAT and other FrontRange Solutions products, brands and
    trademarks are property of FrontRange Solutions USA Inc. and/or its
    affiliates in the United States and/or other countries. Other
    products, brands and trademarks are property of their respective
    owners/companies.