Mutual of Omaha Selects FINEOS
FINEOS Corporation, a global provider of expertly developed and
packaged componentized software solutions for the insurance industry,
today announced it has signed an agreement with Mutual of Omaha to
implement its FINEOS Claims solution.
Mutual of Omaha has selected the solution to manage claims
operations for its group employee benefits products, including
disability, life, AD&D, and waiver of premium. This implementation
will allow Mutual of Omaha to position claims processes for their
growing lines of business.
As a result of their rapidly growing business lines, Mutual of
Omaha investigated ways to handle the expected increase in claims
volume without sacrificing the exceptional levels of service that
Mutual of Omaha customers had come to expect. After conducting a
review of both external solutions and internal development, FINEOS
Claims, part of the larger FINEOS Insurance suite, was selected for
implementation.
FINEOS Claims presents information to claims managers and
administrators in a comprehensive, easy-to-navigate system,
eliminating the need to manage multiple applications or memorize
complex sets of codes. The solution is built to deliver rules-driven
business process management (BPM) capabilities, which will allow
Mutual of Omaha's business users the flexibility to make changes or
modify processes as their workflows evolve and are optimized.
FINEOS Claims will also help Mutual of Omaha position itself for
future growth. The solution is built on FINEOS' innovative product
platform, which is built utilizing a Service Oriented Architecture
(SOA). The open design of FINEOS Claims allows for the rapid
introduction of new products and services and will enable the
organization to consolidate multiple lines of business onto a single
platform.
"We are very pleased to add a reputable name like Mutual of Omaha
to our expanding list of premier clients," says Michael Kelly, CEO,
FINEOS Corporation. "FINEOS Claims will help Mutual of Omaha position
for future growth while enhancing customer service. This agreement is
another example of how FINEOS clients are using our innovative
solutions to achieve operational excellence and enable cost-effective
revenue growth."
About Mutual of Omaha
Founded in 1909. Mutual of Omaha is a leading U.S. financial
services company renowned for its innovative insurance products and
services for individuals, businesses, and groups. Headquartered in
Omaha, Nebraska, today the organization manages financial assets in
excess of $18.3 billion.
About FINEOS
Founded in 1993, FINEOS is a global provider of expertly developed
and packaged componentized software solutions for the insurance,
government insurance, bancassurance, and banking industries. FINEOS
provides front-to-back core business solutions that enable revenues
and streamline operations, accelerating time-to-market, delivering
flexibility and optimizing efficiency. The FINEOS Insurance suite
includes solutions for customer service, claims management, payments,
new business and policy. The FINEOS Banking Suite provides customer
relationship management and applications processing solutions for
banking institutions and building societies. FINEOS solutions are
designed with an open Services Oriented Architecture (SOA) that
provides a flexible infrastructure for straight-through processing
(STP), business process management (BPM), and workflow automation.
FINEOS solutions are delivering documented benefits for some of the
world's leading insurance carriers, government institutions, and
banks. The company is headquartered in Dublin, Ireland and has offices
in North America, Europe and Australasia. For more information, please
visit www.FINEOS.com.
About FINEOS Claims
FINEOS Claims is a robust solution providing claims management,
decision support, and straight-through processing (STP) based on
organization-specific business rules and best practices. The solution
is suitable for single line of business, multi-line of business, or
enterprise level requirements. It provides a single view of customer
and plan information, allowing users to access information quickly and
easily without having to navigate through multiple back office
systems. The solution also manages multiple party interactions (i.e.
third party service providers), allows for claim notification via
multiple channels, and tightly controls security of claim payments.